Privacy Policy

Last updated: 2025-11-11

1. Overview
Welcome to Sassy Season. The terms “we”, “us” and “our” refer to Sassy Season. We operate this website and online store, including all related information, content, features, tools, products and services (the “Services”).
This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use, make a purchase from our Services or otherwise communicate with us. By using our Services you acknowledge you have read and understood this policy. If you do not agree, please do not use the Services.

2. Personal Information We Collect
When we say “personal information”, we mean any information that can identify you or be reasonably linked to you. This may include:

  • Contact information (name, address, email address, phone number)
  • Payment details (credit/debit card, transaction information)
  • Account details (username, password, preferences, settings)
  • Order details (items viewed, added to cart, purchased)
  • Communications (messages or inquiries sent to us)
  • Device and usage data (IP address, browser type, how you interact with the site)

3. How We Use Your Personal Information
We use your personal information to:

  • Provide and improve our Services (process payments, fulfil orders, manage your account, deliver a personalised shopping experience)
  • Communicate with you (send confirmations, updates, respond to your enquiries)
  • Market our products (send promotional offers or updates — you may opt out at any time)
  • Ensure security and compliance (prevent fraud, secure transactions, comply with legal obligations)

4. How We Share Your Information
We may share your personal information with:

  • Service providers who support our Services (e.g., payment processors, shipping companies, customer support platforms)
  • Marketing and advertising partners, where permitted by law
  • Legal authorities when required to enforce our policies or comply with legal obligations
    We ensure that any processing or transfer of personal information is done in accordance with applicable data protection laws.

5. Data Hosting and Transfer
Our Services may be hosted on external platforms and your information may be processed or transferred outside your country of residence. When such transfers occur, we rely on recognised legal mechanisms to ensure your data is adequately protected.

6. Children’s Privacy
Our Services are not directed to children under the age of majority in their jurisdiction, and we do not knowingly collect personal information from such individuals. If you believe we have collected information from a child, please contact us so we can delete it.

7. Security and Data Retention
We implement commercially reasonable security measures to protect your personal information. However, no internet-based service is completely secure, and we cannot guarantee absolute security.
We will retain your personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes and enforce our agreements.

8. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access or request a copy of your personal information
  • Request correction or deletion of your data
  • Withdraw consent or opt out of certain uses of your information
  • Object to marketing communications (you may unsubscribe via our emails)
    If you wish to exercise these rights, please contact us at the email address provided below.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “Last updated” date. Your continued use of the Services after changes constitutes acceptance of the revised policy.

10. Contact Us
For questions about this Privacy Policy or our data practices, please contact us at:
hello@sassyseason.com